The Client-Centered Law Firm: How to Succeed in an Experience-Driven World
The legal industry has long been risk averse, but when it comes to adapting to the experience-driven world created by companies like Netflix, Uber, and Airbnb, adherence to the old status quo could be the death knell for today’s law firms.
In The Client-Centered Law Firm, legal technology expert Jack Newton offers a clear-eyed and timely look at how providing a client-centered experience and running an efficient, profitable law firm aren’t opposing ideas. With this approach, they drive each other. Covering the what, why, and how of running a client-centered practice, with examples from law firms leading this revolution as well as practical strategies for implementation, The Client-Centered Law Firm is a rallying call to unlock the enormous latent demand in the legal market by providing client-centered experiences, improving internal processes, and raising the bottom line.
- Publisher : Blue Check Publishing (January 28, 2020)
- Language : English
- Paperback : 314 pages
- ISBN-10 : 1989603327
- ISBN-13 : 978-1989603321
- Item Weight : 14.1 ounces
- Dimensions : 5.5 x 0.79 x 8.5 inches
- Best Sellers Rank: #789,154 in Books (See Top 100 in Books)
- #168 in Legal Education Profession
- #206 in Legal Self-Help
- #3,757 in Leadership & Motivation
Jack Newton has spearheaded efforts to educate the legal community on the security, ethics, and privacy issues surrounding cloud computing, and has become a nationally recognized writer and speaker on these topics. As the CEO and Co-founder of Clio and a pioneer in cloud-based legal technology, Jack also co-founded and is President of the Legal Cloud Computing Association (LCCA), a consortium of leading cloud computing providers with a mandate to help accelerate the adoption of cloud computing in the legal industry. He was also named a 2019 Fellow to the College of Law Practice Management, sits on the board of ROSS Intelligence, an AI-powered legal research provider, and is an investor in and advisor to early-stage legal tech startups.
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